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HWDSB Building

Reporting absences, late arrivals and early dismissals

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As of April 2019, HWDSB uses the Safe Arrivals attendance system for our students. This reporting system makes it very easy for you to report absences, late arrivals and early dismissals for your child(ren). It also allows school staff to respond quickly and thoroughly to all unexplained absences. Our goal is to continue to have all absences explained and all students accounted for each day, knowing that they are all safe.

One School Messenger account will house all your HWDSB students. You will need to have your child’s OEN and that can be found on their report card. Please take a few minutes to open an account using one of the following options:

  1. Visit the SafeArrivals website at https://go.schoolmessenger.ca/#/home
  2. Download the School Messenger Mobile Phone App for free, available for Apple and Android phones
  3. Call 1-844-506-4350

In addition, we use the SchoolMessenger Communicate Automated Notification System to contact parents/guardians whose child is absent when the absence was not reported in advance. The automated notification system will attempt to contact parents/guardians multiple times until parents confirm and explain the absence. If this system cannot reach the designated contacts, office staff will follow up.

If you report your child’s absence in advance using either the Safe Arrival website, mobile app or toll-free number, you will NOT receive these notifications.

Included below is the SafeArrival Family FAQ document for your assistance. Alternately,  please contact office staff at the school for assistance.

SafeArrival Family FAQ


Updated on Tuesday, May 05, 2020.
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