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Cyber Incident Related to School Yearbooks

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Cyber Incident Related to School Yearbooks

Dear Families,

We are reaching out as the Hamilton-Wentworth District School Board received a notification from Edge Imaging, the school yearbook provider used by our school, advising that their software service provider experienced a cyber incident.

Please see the notification below provided by Edge Imaging for additional details regarding the breach.

Cyber Incident Related to School Yearbooks

We have been informed that the yearbook software service provider used by our school, Creator Studio Pro, has been the subject of a cyber incident. Photos that were uploaded to this platform for our school’s 2022/23 and 2023/24 yearbooks may have been compromised. This means that your child’s photo may have been accessed in the incident. We are advised that only photos have been accessed, and no other identifying information such as school, grade, name or location were affected by the cyber incident.

The security of your personal information is very important to us. If you have any concerns or questions, please contact [email protected].

As part of the HWDSB Privacy Breach Response Procedure, our Privacy Officer has also been notified and our Privacy Office will continue to follow-up with Edge Imaging to ensure that they are taking steps with their software service provider to reduce the likelihood of a similar incident occurring again in future. HWDSB’s Privacy Officer, Heather McCafferty, can be reached at [email protected] or x2259.

The Board takes information privacy very seriously.  Contact information for the Information and Privacy Commissioner of Ontario is available online should you wish to raise concerns about this incident (https://www.ipc.on.ca/privacy-individuals/filing-a-privacy-complaint/).

I sincerely apologize that this situation as occurred.

If you have any questions, please contact me.


Timothy Powell (he/him)


Bernie Custis Secondary School

1055 King Street East

Hamilton, Ontario L8M 1E2

Hamilton-Wentworth District School Board

TEL: (905) 296-2504

FAX: (905) 545-8736

Updated on Wednesday, February 14, 2024.
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