Resources for Parents/Caregivers

Printable PDF – Resources for Parents and Caregivers


HWDSB Resources

Elementary School Supports Include:

  • Administration (Principal/Vice Principal)
  • Teaching Staff
  • Learning Resource Teacher
  • Social Worker
  • Educational Assistants (where applicable)
  • Designated Early Childhood Educators (where applicable)

Secondary School Supports Include:

  • Administration (Principal/Vice Principal)
  • Teaching Staff
  • Learning Resource
  • Guidance Counsellors
  • Student Success Lead
  • Student Success Educational Assistants
  • Other Educational Assistants (where applicable)
  • Social Worker
  • Public Health Nurse

Board Level Supports Include:

  • Character Networks Team
  • Safe Schools Team
  • System Alternative Education Team
  • Community and Continuing Education
  • Special Education Consultants
  • Social Workers
  • Psychoeducational Consultants
  • Autism Team
  • Speech and Language Consultants
  • Fetal Alcohol Spectrum Disorder Team
  • Educational Assistants
  • Student Success Educational Assistants
  • Early Childhood Educators

Online Community Resources

In the community, you may find support from your family doctor or medical health team as well as:

  • Aboriginal Health Centre (De Dwa Da Dehs Ney>s –  Provides mental health outreach services, counselling, case management, wellness plans, service coordination and referrals, community education and resource co-ordination and networking.
  • Alcohol, Drug, and Gambling Clinics and Programs – ADGS provides counselling for people with concerns about alcohol, drugs (over age 23) or gambling (over age 12) and information and support for family and friends.  This website provides further details about their services, and information and resource links.
  • Alternatives for Youth – Provides drug and alcohol related services for 12 to 22 year olds and their families.  This website provides a summary of programs and services offered, the approach they take, contact information and resource web links.
  • Boys and Girls Clubs of Hamilton – Provides safe, supportive places where children and youth can experience new opportunities, overcome barriers, build positive relationships and develop confidence and skills for life (ie. drop-in programs, childcare, camp, employment, etc.).
  • COAST (Crisis Outreach and Support Team) – A program of St. Joseph’s Healthcare Hamilton.  The website offers crisis information including the 24 hour crisis line and information for youth, adults and seniors.  Under COAST for Youth, learn about their service, frequently asked questions, quick facts, topic information and resources.
  • Contact Hamilton – An entry point to services for children and youth with emotional, behavioural or developmental concerns and adults with developmental disabilities in Hamilton-Wentworth. This website offers information about their service, an outline of Hamilton Children’s Services, a resource database and links to other websites.
  • Good Shepherd – Housing, food, women’s services, youth services, health clinics, crisis, employment, and mental health programs.
  • Hamilton Police Services  Learn about the services of HPS, news and media releases and related information.
  • Hamilton Regional Indian Centre – A variety of programs, including: health and wellness, nutrition, family support, alternative education, healthy babies/healthy children, employment, cultural activities for children and youth, alcohol/drug services, etc.
  • John Howard Society – Provides a range of prevention, intervention, and rehabilitation programs that alleviate issues related to crime and its root causes.  This website outlines their local services, resources, and provides news and events, links to JHS Ontario, policy publications, etc.
  • Sexual Health Clinics – Provide many services including testing for sexually transmitted infections and birth control.  Testing for sexually transmitted infections is available for males and females of any age.  Birth control is available based on medical eligibility.  Obtain clinic hours and locations, contact information and relevant links.
  • The AIDS Network – Offers education as well as services and support to men, women, children and families who have been affected by HIV/AIDS.
  • Thrive Child and Youth Trauma Services – This program offers specialized mental health services to immigrant and refugee children, youth, and their families who have experienced trauma in another country, while on their journey to Canada, or while in Canada.
  • Wesley Urban Ministries – Children, Youth & Family Services, Neighborhood & Newcomer Services, and Housing & Homelessness Services.
  • YMCA – Provides health and fitness, child care, immigrant services, employment services, camp opportunities and community initiatives.
  • Youth Wellness Centre – Provides expert mental health care by appointment including counselling, support and navigation services for young people aged 17-25.
  • YWCA – Provides multiple programs and services for women and girls, including: transitional housing, childcare, employment programs, health and wellness programs, developmental services, and seniors active living centre.

***For a more thorough list of youth services in Hamilton, check out The Youth Services Guide produced by Hamilton Public Health Services.***

Online Information and Self-Help Resources

  • AnxietyBC Information and resources from the Anxiety Disorders Association of British Columbia about understanding, recognizing and managing different types of anxiety. Self-help tools are provided.  Articles and resource links in English and several other languages.
  • Centre for Addiction and Mental Health Information about the Centre and its services.  Under “Health Information” tab, find ‘Mental Health & Addiction A-Z’, ‘Information for Parents’, ‘Information in Languages other than English’, and ‘Finding Help’.
  • Children’s Mental Health Ontario Mental health resources, mental health events, news, and reports.
  • Hincks-Dellcrest Centre The Hincks-Dellcrest Centre is a children’s mental health treatment, research and teaching centre.  Under Resources and Publications, view the ABCs of Mental Health which includes a Teacher Resource and Parent Resource.  Both of these include a separate section on building mental health, as well as individual chapters on mental health problems.
  • Lives in the Balance (Changing the conversation about ^and with behaviourally challenging kids).  This website of Child Psychologist Ross W. Greene, Ph.D. contains an ample amount of free resources – including guided tours, streaming video, a vast Listening Library, and lots of other helpful information and tools.  Parents/caregivers and educators will find this website useful in understanding and applying the Collaborative and Proactive Solutions approach which is being used throughout HWDSB.
  • mindcheck.ca B.C.-based website to help young people, families and professionals through education, self-care tools, downloads of promotional materials and curriculum resources.  Also includes information on how to support someone with mental health concerns and promoting mental wellness.
  • Ontario Mental Health Helpline Free information about mental health services in Ontario.  Find programs and services in your area through directory, chat or email.  Quick facts information, slideshows, quizzes, order or print resources including posters and wallet-sized cards and resource links.
  • Parents for Children’s Mental Health Provides families with direct knowledge and resources to help them navigate the mental health systems; resources, education, and support groups.  Local chapter (email: hamilton@pcmh.ca)
  • Psychology Foundation of Canada Program downloads for parents, schools and professionals including booklets on stress management at home/school and in the workplace, building resiliency, and diversity.  Also includes links to videos.
  • Self-Injury Outreach and Support A collaborative project between McGill University and Guelph University – a non-profit outreach initiative providing information and resources about self-injury to those who self-injure, those who have recovered, and those who want to help.  Includes personal stories, downloadable guidelines for families, coping tips guide printout, and resource links.

Online Research Resources

  • Canadian Mental Health Association Information about CMHA and getting involved, facts and information on mental health topics, brochures and guidebooks, mental fitness tips, media releases, policy documents, and research reports.
  • The Offord Centre for Child Studies A multi-disciplinary research institute focused on studying ways to improve the lives, health and development of children and youth.  Find information and Centre of Knowledge Pamphlets on mental health disorders in different languages, research and resource links.