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Transportation at HWDSB

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Last updated on Wednesday, September 13, 2017.

At HWDSB, student transportation is provided by the consortium Hamilton-Wentworth Student Transportation Services (HWSTS). HWSTS provides safe, effective and efficient transportation services to eligible students at HWDSB as well as Hamilton-Wentworth Catholic District School Board.

This may take the form of traditional yellow-and-black school buses, school purpose vans or Hamilton Street Railway transit.

Frequently Asked Questions about HWDSB transportation…

How do I know if my child is eligible for transportation?

Students residing within all urban and rural areas as defined by the “Official Plans” and prepared by the local municipality, will be eligible for transportation services to their in-catchment school when the walking distance exceeds the following:

  • Elementary School, Kindergarten students: 1.0 km
  • Elementary School, grades 1 to 8 students, 1.6 km
  • Secondary School, grades 9 to 12 students, 3.2 km

Learn more in the HWDSB Transportation Policy.

How am I notified of a bus delay?

HWSTS maintains a Parent Portal. By registering with this tool, families can receive email updates when a morning or afternoon bus delay occurs. Delays are also found on the HWSTS website.

In addition, bus delays are posted to the website of the affected HWDSB schools. To avoid duplication with the HWSTS portal, HWDSB does not send its website subscribers a second email about a bus delay.

How do I contact transportation staff?

Families are encouraged to visit the HWSTS website to learn more, and to feel free to contact the HWSTS offices at (905) 523-2318 or 1-800-691-6402 with any questions.

How does severe winter weather affect transportation at HWDSB?

The decision to remain open or to close is always made with the safety and security of our students and staff in mind. When a decision to close is made, it is does so in conjunction with our colleagues at the Hamilton-Wentworth Catholic District School Board based on relevant information at that time.

School Boards across Ontario have varying polices about the cancellation of schools. At HWDSB, the cancellation of transportation due to inclement weather immediately triggers the closure of our schools.

Please remember, as a parent/guardian you always have the choice on whether or not to send your child to school. HWDSB will NOT post a weather alert on its website to signal that schools are open.

Frequently Asked Questions about HWSTS…

Please visit the HWSTS FAQ web page.

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